Question 1

How To Deal With The Faulty Products?

Accepted Answer

Firstly, our products are produced in strict quality control system and the defective rate will be less than 3%.Secondly, during the guarantee period,we will send new replacement with new order for small quantity.For defective batch products, we will repair them and resend them to you or we can...

Question 2

Do You Accept The OEM&ODM?

Accepted Answer

Yes, OEM/ODM acceptable.

Question 3

Can You Accept Small Trial Order?

Accepted Answer

Yes,If it is an engineering customer, we can also send you samples for free.

Question 4

What Is The MOQ?

Accepted Answer

NO MOQ,the more you order ,the cheaper price you will get .

Question 5

May I Get Samples To Test Quality And How Long Can I Get Them?

Accepted Answer

Yes, 3-5 days.

Question 6

When Can I Get The Price?

Accepted Answer

We will reply you within 24 hours.

Question 7

Do You Offer Guarantee For The Products?

Accepted Answer

Yes, we offer 2 years warranty our products, several item can be 3 years with extra costs.

Question 8

How Long To Deliver The Products?

Accepted Answer

The exact delivery date need to according to your model and quantity. Usually within 5-7 working days for sample after receive the payment and 15-20 working days for mass production.

Question 9

How To Get A Sample?

Accepted Answer

Based on the value of our products, we do not supply free sample, if you need a sample for testing, please kindly contact our sales for more details.

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